FAQ

SHIPPING:

Shipping is only available in the UK.

Next day orders must be placed before 3pm

Shipping Times & Fees:
Standard delivery 2-3 days:  £4.99
Express delivery (next day): 7.99

Tracking Info: 
Tracking is included with all orders.
You will receive an order confirmation email containing all tracking info & details once you have completed your order.
All orders are tracked & securely shipped with Royal Mail

RETURNS & REFUND POLICY:

All orders come with a 14 day refund policy, so long as the item purchased is returned without any damages or wear & in its original condition.

All refunds will be issued immediately as soon as the item has been returned & arrived in the following return address:

Elara jewellers
The Harvey centre
Unit 31
Harlow
CM20 1XR
United Kingdom